About Us

About Us

History of Quality

Stitched INK, a Social Enterprise business established by The Arc Allegany-Steuben, is a full-service custom apparel decorating shop specializing in screen printing and embroidery services. Located in Bath, New York, we are committed to providing high-quality, customized apparel solutions to a diverse clientele, including individuals, businesses, government, and community organizations – while providing career employment opportunities to people who would otherwise face barriers to traditional employment.

Our proud legacy stretches over three decades and has touched the lives of countless people with intellectual and developmental disabilities (IDD). Stitched INK, initially launched in 1990 as Printers Plus, a program offering vocational and employment opportunities in screen-printing for people with IDD. For the past 33 years, our passion for creativity, unwavering commitment to quality, and dedication to customer service has set us apart as a premier destination for apparel silk-screen and embroidery services.

Empower your brand while empowering lives through job creation for people with IDD!

The Arc

Who We Are

At Stitched INK, we blend creativity with compassion to deliver premium screen-printing and embroidery services. As a social enterprise of the Arc Allegany Steuben, our mission goes beyond apparel—we empower individuals with IDD and other disabilities by providing them with opportunities for meaningful employment. Each piece of apparel we create is a testament to our craftsmanship, a celebration of inclusivity, and a contribution to a brighter, more inclusive community. When you choose Stitched INK, you’re not just investing in quality apparel; you’re embracing a cause that champions dignity, diversity, and the power of human potential.

Our Impact

Stitched INK offers roles in all aspects of our screen-printing and embroidery business, including graphics, printing, embroidering, quality control, packaging and customer service.

We focus on skill development and training tailored to the abilities and interests of individuals with IDD. This includes on the job training, job coaching, and mentorship – all aimed at enhancing their technical skills in screen-printing and embroidery, as well as soft skills such as communication, teamwork and problem solving.

stitched INK David

Discover the Stitched INK difference – WHERE PASSION MEETS PURPOSE!

stitched INK Jack
stitched INK Shawn
People
stitched INK George
stitched INK Rosie

Mission

Stitched INK is dedicated to fostering inclusivity, championing diversity, and promoting equity for all individuals. We believe there is dignity in employment and that a job can profoundly impact not just financial security, but personal growth and a sense of purpose. We are opening doors to a future where everyone can reach their full potential.

Vision

Our primary goal is to create a transformative space that goes beyond traditional employment models. In pursuit of our vision, we aspire to be a catalyst for change – influencing the societal perception of disability and challenging preconceived notions and providing not just jobs but fulfilling careers that empower individuals with disabilities to lead independent and fulfilling lives.

Our tagline says it best: CHANGING LIVES ONE SHIRT AT A TIME.

Work Force

Meet our Team

Chris Koehler

Chris Koehler

Director of Business Operations

Rebecca Shutt

Rebecca Shutt

Business Operations Manager

Cody DeWert

Cody DeWert

Graphic Design Coordinator/Social Media Marketing Specialist

Team

NEWS

Press Articles & Blog

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FAQS

Frequently Asked Questions

What Services do you Offer

Stitched INK specializes in both screen printing, embroidery services and Direct to Garment printing (DTG). Whether you need custom apparel for your business, event, or personal use, we’ve got you covered.

What Type of garments can you customize?

We can customize a wide range of garments, including t-shirts, polo shirts, hoodies, hats, jackets, and more. Just let us know your preferences, and we’ll work with you to find the perfect options.

What is the minimum quantity for screen-printing or embroidery?

Our minimum order quantity varies depending on the complexity of the design and the type of garment. However, we strive to accommodate both small and large orders. Contact us to discuss your specific needs.

Can you assist width Design Creation?

Absolutely! Stitched INK’s team of experienced designers can assist you in creating custom designs tailored to your requirements. Whether you have a rough idea or need full design services, we’re here to bring your vision to life.

What file formats do you accept for artwork?

We accept a variety of file formats, including .ai, .eps, .pdf, .svg, .jpeg, and .png. If you’re unsure about the compatibility of your file, feel free to reach out to us, and we’ll be happy to assist you.

How can I place an order with Stitched Ink?

Placing an order with us is easy! You can submit a request through our website or contact us directly via phone or email. Our friendly team will work with you every step of the way to ensure your order is fulfilled to your satisfaction.

How Long does it take to complete and order?

Turnaround time depends on the size and complexity of your order, as well as our current workload. We strive to complete orders as efficiently as possible without compromising quality. Contact us for an estimated timeline for your specific project.

Do you offer rush service?

Yes, we understand that some projects require a quick turnaround. We offer rush services for an additional fee, depending on our current production schedule and the urgency of your order. Please let us know your deadline, and we’ll do our best to accommodate your needs.

Do you ship orders?

Yes, we offer shipping services for orders to locations within the United States. Shipping fees may vary depending on the size and weight of your order, as well as your location. We can provide you with a shipping quote upon request.

What forms of payment do you accept?

We accept various forms of payment, including credit/debit cards, PayPal, and bank transfers. Payment terms may vary depending on the nature of your order. Contact us for more information regarding payment options.

What is your return or exchange policy?

Stitched INK takes great pride in the quality of our work, and we strive to ensure your satisfaction with every order. If you encounter any issues with your order, please contact us immediately to discuss potential solutions. Our goal is to address any concerns promptly and provide you with the best possible outcome.

How does stitched Ink benefits adults with IDD?

By working with us, adults with IDD gain meaningful employment, develop valuable vocational skills, build confidence, and become integral members of our team. We provide a supportive and inclusive environment where everyone can thrive.

How can I support stitched ink's mission?

There are several ways you can support our mission. You can place orders for our products and services, spread the word about STITCHED INK to your network, or even consider donating to support the Arc Allegany Steuben programs and initiatives!